Welcome to the Gen Power Solutions FAQ page. Find answers to common questions about diesel generators, generator sizes, pricing, delivery, installation, maintenance and technical support.

1. What does Gen Power Solutions offer?

Gen Power Solutions focuses on diesel generator solutions for residential, commercial, agricultural, construction and industrial applications. Contact us to enquire about generator models, power capacities, specifications, pricing and availability.

2. What generator sizes are available?

Generator capacities may include 10 kVA, 20 kVA, 30 kVA, 40 kVA, 50 kVA, 60 kVA, 80 kVA, 100 kVA, 150 kVA, 200 kVA, 250 kVA, 300 kVA, 400 kVA, 500 kVA, 600 kVA and other large-capacity generators, subject to availability.

3. How do I choose the right generator size?

The correct generator size depends on the total electrical load, starting requirements of equipment, intended operating hours and whether the generator will be used for standby or continuous power. A qualified professional can help assess your requirements and recommend a suitable capacity.

4. Do you sell diesel generators in South Africa?

Gen Power Solutions welcomes enquiries for diesel generators across South Africa. Contact us with your preferred generator capacity, application and delivery location to confirm available options and pricing.

5. Do you deliver generators?

We accept delivery enquiries across South Africa and for selected destinations in Southern Africa. Delivery availability, transport costs and arrangements must be confirmed for each order.

6. Which Southern African countries can you deliver to?

Delivery enquiries may be considered for Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Lesotho, Eswatini and Malawi, subject to transport availability and cross-border requirements. Contact us to confirm delivery to your specific destination.

7. How long does generator delivery take?

Our stated standard delivery timeframe is 2–3 business working days for eligible orders, subject to stock availability, order confirmation, destination and transport arrangements. International deliveries may take longer because of customs clearance and other cross-border requirements. Confirm the estimated delivery date before ordering.

8. How much does generator delivery cost?

Delivery costs depend on the generator's size and weight, delivery distance, destination, transport requirements and any applicable cross-border charges. Contact Gen Power Solutions for a quotation based on your order and delivery address.

9. Do generator prices include VAT?

VAT treatment depends on the quotation and applicable tax requirements. Please check your quotation to confirm whether VAT and delivery charges are included in the total price.

10. Can I use a diesel generator for my home or business?

Yes. A suitably sized diesel generator can provide standby or primary power for homes, offices, shops, farms, workshops, construction sites and industrial facilities. The correct model depends on your electrical load and operating requirements.

11. What is the difference between standby and prime power generators?

A standby generator is designed to provide backup power when the normal electricity supply fails. A prime-power generator is designed for applications where the generator supplies power for extended periods under the manufacturer's specified operating conditions. Always check the generator's rated duty and operating limits.

12. How much diesel does a generator consume?

Fuel consumption varies according to generator capacity, engine design, load level, maintenance condition and operating environment. Refer to the manufacturer's specifications for the expected fuel consumption at different load levels.

13. Do you provide generator installation?

Contact Gen Power Solutions to confirm installation availability for your location and generator model. Installation may involve site preparation, ventilation, exhaust routing, electrical connections, earthing and changeover equipment. Electrical work should be completed by appropriately qualified professionals.

14. Do you offer generator maintenance and servicing?

Ask our team about maintenance and servicing options for your generator. Regular maintenance may include checking engine oil, filters, coolant, batteries, fuel systems, electrical connections and generator operation in line with the manufacturer's service schedule.

15. What should I do if my generator will not start?

Check the manufacturer's operating instructions and look for obvious issues such as a discharged battery, low fuel level or an emergency stop that has been activated. Do not bypass safety systems or attempt unsafe repairs. If the generator still will not start, contact a qualified technician or enquire about available technical support.

16. Do you supply large industrial generators?

We welcome enquiries for larger generator capacities, including 100 kVA, 150 kVA, 200 kVA, 250 kVA, 300 kVA, 400 kVA, 500 kVA, 600 kVA and other high-capacity requirements. Availability depends on the models and specifications offered at the time of enquiry.

17. What information should I provide when requesting a quotation?

To help us prepare an accurate quotation, provide:

  • Required generator capacity in kVA, if known.
  • Intended application and equipment to be powered.
  • Preferred generator brand or model, if applicable.
  • Delivery town, country and address.
  • Any special requirements, such as a sound-attenuated canopy or automatic transfer switch.

18. How can I contact Gen Power Solutions?

Contact Gen Power Solutions through the contact details or enquiry form on our website at https://www.genpowersolutions.co.za/. Include your generator requirements and delivery location so the team can respond more effectively.

Need Help Choosing a Generator?

Gen Power Solutions welcomes enquiries for diesel generators for homes, businesses, farms, construction sites and industrial applications across South Africa and selected Southern African destinations.Contact our team to enquire about generator specifications, availability, pricing and delivery arrangements.